Privacy Policy

MILLS ENGINES & DRIVER LTD ("we", "our", "us") operates the MILLS Services mobile application ("App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using this App, you agree to the terms outlined below.

1. Information We Collect

We collect only the information necessary to process service booking requests and respond to customer inquiries.

Information you may provide:

• Full name
• Phone number
• Address (optional)
• Additional service notes (optional)

We do not collect:

• Financial information
• Payment card details
• Government ID numbers
• Location tracking data
• Contacts, SMS, or call logs

2. How We Use Your Information

We use your information solely for:

• Processing and responding to service booking requests
• Contacting you regarding your requested service
• Providing customer support
• Improving service quality

We do not use your information for advertising purposes.

3. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• When necessary to deliver the requested service
• When required by applicable law
• To comply with legal obligations or protect our rights

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your information against:

• Unauthorised access
• Loss or misuse
• Disclosure

However, no digital system can guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfil service requests
• Meet legal or operational requirements

You may request deletion of your information at any time by contacting us.

6. Children's Privacy

This App is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided information, please contact us for removal.

7. Third-Party Services

The App may use standard Android system components such as email applications to send booking details.

We do not integrate third-party advertising SDKs or tracking services.

8. Your Rights

Under applicable UK data protection laws, you may have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain uses of your data

To exercise these rights, contact us via email.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be reflected by revising the "Last Updated" date above.

Continued use of the App after updates constitutes acceptance of the revised policy.

10. Contact Information